Privacy PolicyWe protect what you share

Welcome to Shakti-IMS (Interview Management System), a web application developed and operated by Shaktisquad Infotech Solutions Pvt. Ltd. ("Shaktisquad", "we", "our", or "us").

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use Shakti-IMS.

Depending on how you use Shakti-IMS, we may collect the following categories of information:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Company Name
• Job Title
• User Role (Administrator, Recruiter, Interviewer, Candidate)

Candidate Information

• Resume / CV (PDF or DOCX)
• Educational Details
• Employment History
• Skills and Certifications
• Interview Notes and Recordings
• Assessment Scores and Results
• Feedback and Evaluation Reports

Technical Information

• IP Address
• Browser Type and Version
• Operating System
• Device Information
• Login Activity and Session Logs
• Date and Time of Access

Usage Information

• Pages Visited
• Features Used
• Session Duration
• Application Logs

We use the information we collect to operate, improve, and secure the Shakti-IMS platform. Specifically, we use it to:

• Provide and maintain Shakti-IMS and its features.
• Schedule and manage interviews and assessments.
• Evaluate candidates through AI-powered tools.
• Generate reports, analytics, and dashboards.
• Authenticate users and enforce role-based access control.
• Improve platform performance and user experience.
• Provide customer support and respond to enquiries.
• Detect fraud, unauthorized access, and security threats.
• Comply with applicable legal obligations.

We implement industry-standard administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.

We may share information only in the following limited circumstances:

• Within your organisation — with authorised users who have been granted access by your Tenant Admin.
• Service providers — with trusted vendors who support our platform (e.g. cloud hosting, email delivery, payment processing) under strict data processing agreements.
• Legal requirements — when required by law, court order, or regulatory authority.
• Rights protection — to protect our legal rights, investigate misuse, or enforce our Terms of Service.

Shakti-IMS uses cookies and similar technologies to provide a reliable, personalised experience. These are used to:

• Maintain user sessions and keep you securely logged in.
• Remember your preferences and settings.
• Improve application performance and reliability.
• Analyse usage patterns to help us improve the platform.

Users may disable cookies through their browser settings. However, please note that disabling cookies may cause certain features of the platform to not function as expected.

We retain personal information only for as long as it is necessary for the following purposes:

• To provide and maintain our services to you.
• To comply with applicable legal and regulatory obligations.
• To resolve disputes, investigate complaints, or enforce our agreements.
• To support backup, audit, and disaster recovery requirements.

Customers may request deletion of their data by contacting us at the details below. Deletion requests are processed subject to applicable legal and contractual requirements, and some data may be retained in anonymised form for analytical purposes.

Depending on applicable data protection laws, you may have the following rights regarding your personal data. Requests can be submitted by contacting us using the details in Section 13.

Shakti-IMS is intended exclusively for professional recruitment use by organisations and their authorised personnel. The platform is not designed for, marketed to, or intended to be used by children under the age of 18 (or the minimum age required by applicable law in your jurisdiction).

We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take prompt steps to delete it. If you believe a child has provided us with personal data, please contact us immediately.

Our platform integrates with certain third-party services to support its functionality. These may include:

• Email services — for sending transactional and notification emails.
• Video interview platforms — for conducting and recording remote interviews.
• Authentication providers — for secure single sign-on (SSO) where applicable.
• Cloud hosting providers — for secure data storage and application infrastructure.
• Payment processors (Stripe) — for handling subscription billing securely.
• Job boards — such as LinkedIn, Naukri, and Indeed, when publishing job requisitions.

Shakti-IMS is operated from India. If you access the platform from outside India, or if your data is processed by service providers in other countries, your information may be transferred across international borders.

Where such transfers occur, we implement appropriate safeguards in accordance with applicable privacy laws — including standard contractual clauses or equivalent mechanisms — to ensure your data remains protected to a consistent standard.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:

• Displaying a prominent notice within the Shakti-IMS application.
• Sending a notification to your registered email address.
• Updating the "Last Updated" date at the top of this page.

Your continued use of Shakti-IMS after any changes to this Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Privacy team using the details below. We aim to respond to all enquiries within 5 business days.